RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
Applications Update There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.
COVID-19 Long Term Services And Supports Resiliency Program: Nursing Facility Supports The Nursing Facility Supports Grant Program is established as a partnership program to provide additional financial assistance for long-term care facilities in Rhode Island. These grant funds are an additional measure to be used as secondary to other federal coronavirus relief funding received by long-term care facilities, and other funding resources made available by the State over the duration of the COVID-19 response. The Nursing Facility Supports Grant Program will distribute a total of up to $7 million in funding across nursing facilities in Rhode Island based on the number of licensed public pay beds in each facility. These funds shall be used to increase the immediate operational resiliency of RI Nursing Homes, to help facilities pay for personal-protective equipment, and other infection control measures. Facilities will need to complete a set of deliverables demonstrating their commitment to infection control and reducing infection risk. This document is intended to provide an overview of the goals of the program, the application process and eligibility and evaluation criteria. As the program and its performance are reassessed over time, more funds may be added later to appropriately assist long-term care facilities’ efforts to progress against their plans. The State will work with all relevant stakeholders to make this determination. Questions regarding the program can be sent to OHHS.LTSSResiliency@ohhs.ri.gov Program Timeline • July 3, 2020: Applications available online at EOHHS website. • August 3 , 2020 at 5pm: Applications due to the State. • July 31, 2020: Funds will begin to be disbursed to facilities. • Within 30 Days of Receiving Grant Funds: Deliverables are due to the State. Program Resources Appendix B Sample Application for Reference Only Program Guidance - Updated 7/27/2020 Program Frequently Asked Questions Medicaid Segments Training Manual