Fair Hearing - How to Request Without Web (Mail, Call, Visit)
While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail.
To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).
To request a fair hearing in person, please visit your nearest DHS office.
To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.
For more information about the fair hearing process, please visit the Appeals Office page.