RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Applications Update There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
Personal Care Attendant Registry The registry on this web page has information about Personal Care Attendants (PCAs) currently seeking work in Rhode Island. PCAs help older adults or individuals with disabilities with: Household duties like mail sorting, cleaning, or laundry Shopping and meals Bathing, dressing, or grooming Transportation (optional) PCAs must: Be over 18 Be Certified in CPR and First Aid Complete a free online orientation to the Personal Care Program, provided by the state. If contacted by a prospective employer, PCAs must complete an interview and background check. Pay rates are determined by each employer based on the level of care requested. If you have questions or would like to request to be listed on the PCA registry, email the RI Executive Office of Health and Human Services at ohhs.pcpcaregistry@ohhs.ri.gov. Download and share PCA recruitment flyer: English | Spanish | Portuguese Answers to Frequently Asked Questions: English | Spanish | Portuguese Registry No personal care attendants are registered at this time. Please check back later as the list changes often.