RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Applications Update There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
Home And Community-Based Services (HCBS) Final Rule The State of Rhode Island is in the process of developing a Statewide Transition Plan in order to become in compliance with the Final Rule for Home and Community Based Services (HCBS). An integral component of the transition plan is a provider self-assessment/plan of existing settings to determine how closely they currently comply or don’t comply with the Final Rule and if they don’t comply, what is needed in terms of a plan and compliance by March 2019. The State is in the process of developing Provider Self-Assessment tools for Residential and Non-Residential Settings. Upon completion of those tools, State Departments will outreach to their provider and advocacy networks and review the tools. The tools will be posted on this website for review. The State also had a teleconference with the Center for Medicaid Services (CMS) on 2/18/15. CMS has asked for the State to submit, within the next two weeks, an initial draft of our Transition Plan for their comment and review. We will use the CMS review to update the Transition Plan. See HCBS Final Rule Updates and Documents pages. If you have any questions, please contact: Linnea Tuttle Chief, Health Systems Development RI Executive Office of Health and Human Services Hazard Building, 3 West Road, Cranston, RI 02920 401-462-6278 Fax: 401-462-4266 email: Linnea.Tuttle@ohhs.ri.gov