RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Applications Update There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
Documents All documents are in pdf format HBCS Transition Plan, revised 1/17/2020 - COMMENT PERIOD ENDS 2/21/2020 Updated Transition Plan 11/17/2022 HCBS Systemic Assessment/Remediation Grid 11/17/2016 HCBS Validation Process Letter 6/28/2016 HCBS Agency Review Checklist 6/28/2016 HCBS Provider Timeline 6/28/2016 HCBS Updated Regulation Grid revised 6/2/2016 HCBS Transition Plan revised 3/1/2016 HCBS Setting Systemic Assessments Remediation Grid 1/25/2016 HCBS Transition Plan revised 6/15/2015 HCBS Public Comment Letter 4/14/2015 HCBS Transition Plan 4/14/2015