Provider Training And Education

Provider Training

Provider Revalidation
Medicaid Updates
Meet the Dental Director

Healthcare Portal

The Healthcare Portal is used to access business functions for RI Medicaid. Providers must enroll as a Trading Partner electronically through the Healthcare Portal. Once enrolled, Trading Partners are required to register to use the Healthcare Portal.

User Guides and Quick Reference Guides are available on the Healthcare Portal page of this website.

Provider E-Learning Center

Welcome to the Provider E-Learning Center. This section will be updated with new training modules as they become available.

Self-Paced E-Learning

New Provider/New Staff Training

Welcome New Provider
Intended Audience: New Medicaid providers who need information on RI Medicaid guidelines and processes.

New Office Staff Training
Intended Audience: New staff members or staff members assuming new roles in RI Medicaid provider offices and facilities. It will help staff members understand the basics of conducting business with RI Medicaid.

Billing

RI Medicaid provides resources for providers seeking information on billing Medicaid claims. This presentation includes the basics of billing Medicaid, Understanding Remittance Advice, and Recoupments, Adjustments, and Refunds.

Billing 101
PES Secondary Billing
Order, Prescribe, and Refer (OPR) FAQ