RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Applications Update There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
National Provider Identifier The Health Insurance Portability and Accountability Act (HIPAA) mandated the adoption of a unique health identifier, or National Provider Identifier (NPI), for health care providers, health plans, and healthcare clearinghouses. Effective May 23, 2007, the NPI will be the only healthcare provider identifier that will be accepted/used for identification purposes for standard transactions by health care providers, health plans, or healthcare clearinghouses. See CMS website/Information on NPI. How do I get an NPI? The National Plan and Provider Enumeration System (NPPES) is the contractor hired by CMS to assign and process the NPIs. To learn more about NPI and how to apply, go to the NPPES website To apply for a NPI using a paper application, check the NPPES website and click on National Provider Identifier (NPI) highlighted in blue. The NPI application is 3-pages with instructions. Additional Information NPI Final Ruling Federal Register, January 23, 2004 Taxonomy List