RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Applications Update There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
About the Ecosystem Purpose People are more than just pieces of information; we are whole human beings shaped by our communities. The Data Ecosystem recognizes this and connects information from across Rhode Island to better serve our community with understanding and respect. This helps us provide relevant and empathetic support to the people who need it most. Key Information Our team develops user-friendly data tools that support research and operational needs while prioritizing careful governance and anonymization. The Data Ecosystem draws from a variety of sources including: RI Medicaid claims, encounters, and enrollment Department of Human Services programs including TANF, SNAP, CCAP, and SSI Wages, income insurance, and job training data from the Department of Labor and Training Child screening, immunization, and outreach program referral data from the RI Department of Health Birth and death records Housing insecurity and homelessness data COVID testing, case, and vaccine information Developmental disabilities case management data from the RI Department of Behavioral Healthcare, Developmental Disabilities, and Hospitals Rhode Island Courts data Medical and Pharmacy claims and enrollment data from the RI All Payer Claims Database (HealthFacts RI) (not linked to other sources) We also offer a range of data products including: Customized reports Data extracts Interactive dashboards How data can be used Originally established as an internal state resource, the Ecosystem has matured into a vital asset for state and non-state partners. Data can be used by program managers, researchers, providers, health insurers, and others to examine trends across populations and time. Our priority research areas include factors of economic opportunity, healthcare access and outcomes, and childhood. Click here to learn more. How to request data To request data, please fill out our data request form. Our commitment to Diversity, Equity, Inclusion, and Justice Our commitment to diversity, equity, justice, and inclusion is reflected in our efforts to center equity throughout our data integration process. We prioritize clear and explicit communication around these values. We seek to understand and address how institutional, societal, and interpersonal factors have negatively affected historically marginalized communities. To guide our efforts, we draw on resources such as Actionable Intelligence for Social Policy’s Toolkit for Centering Racial Equity Throughout Data Integration and University of New Mexico’s Community-Based Participatory Research.For more information on how we center equity throughout our data integration efforts, click here.