RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Applications Update There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
Healthcare Innovation Initiative While the Affordable Care Act has helped cut Rhode Island’s uninsured rate in half, rising healthcare costs remain a concern for Rhode Island families, businesses, taxpayers and healthcare providers. Rhode Island is building on the strong foundation established by the Working Group to Reinvent Medicaid to spark innovation across our healthcare system to improve patient care and health outcomes, and lower costs for all Rhode Islanders. Governor Gina M. Raimondo’s Working Group for Healthcare innovation, chaired by Health and Human Services Secretary Elizabeth Roberts, has developed recommendations to improve the state’s healthcare system, support better health outcomes, lower costs and provide businesses with more predictability. Press Releases 12/1/15: Raimondo’s Healthcare Innovation Group Recommends Creation of Dedicated Health Policy Office 8/19/2015: Raimondo's Healthcare Innovation Group Targets Crisis of Health Spending 7/20/2015: Raimondo, Joined by Whitehouse, Launches Statewide Effort to Strengthen Healthcare System for All Rhode Islanders Resources Healthcare Innovation Report | Report Presentation Governor Raimondo’s Executive Order 15-13 – Establishing the Working Group for Healthcare Innovation Milbank Report on state models to address health care costs (details approaches by Maryland, Massachusetts, Oregon, and Vermont) The Health Care Planning and Accountability Advisory Council primary care study State Innovation Model Initiative The Working Group to Reinvent Medicaid final report Meeting Materials October 13, 2015 Community Listening Session October 13, 2015 Spending Cap Subgroup Meeting October 7, 2015 Working Group Meeting August 19, 2015 Working Group Meeting: Is a healthcare spending cap right for Rhode Island? Secretary Roberts, Working Group for Healthcare Innovation Introduction David Cutler, Policies to Slow the Growth of Medical Costs News Editorial: Health policy office worthy investment (Providence Business News, December 5, 2015) Healthcare Innovation group recommends creating new Office of Health Policy (Providence Journal, December 1, 2015) Raimondo group examining possible statewide medical spending cap (Providence Journal, August 19, 2015) R.I. Governor Raimondo pursues health care spending cap (Providence Journal, July 20, 2015)