RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Applications Update There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
Certification Standards New! Shared Living Certification Standards – Draft and Response to Public Comment Open for public comment through August 7, 2024 Interested parties may submit feedback to OHHS.OCP@ohhs.ri.gov by August 7, 2024 using the subject line DRAFT Shared Living Program Certification Standards. Adult Day Certification Standards Application Process for Category D Assisted Living Billing Reference Guide Assisted Living Certification Standards Assisted Living FAQ Assisted Living Tier Application Changes to Category F as a Result of Article 12 of the FY 2020 Appropriations Act, House Bill 5151Aaa Conflict-Free Case Management (CFCM): Medicaid Home and Community-Based Services Home Health Agencies Behavioral Health Rate Enhancement - Policy and Procedures and Reporting Template Home Health Agencies Shift Differential Increase - Policy and Procedures and Reporting Template Independent Provider Program - Fiscal/Employer Agent Certification Standards Independent Provider Program – Service Advisory Agency Certification Standards Medicaid Assisted Living Program - Advisory Notice as to Program Changes Nursing Home Wage Pass-through Reporting Template Recovery Navigation Program Certification Standards Peer Recovery Services Psychiatric Residential Treatment Facilities (PRTF) Certification Standards RIte @ Home Fact Sheet RIte @ Home Reimbursement Codes and Rates for Fee-for-Service Medicaid Shared Living Certification Standards – Draft Shared Living Program Standards – To be updated SSI Community Supportive Living Arrangements, Category F, Attachment 4