RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Applications Update There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
Medicaid Managed Care Archive Medical Transportation Management Contract - 2018 MTM Contract - 2018 2018 RI Transportation Brokerage Contract (9/24/2018) MTM Contract Amendments 2018 RI Transportation Brokerage Contract Sept 2018 Amendment 1 (12/17/2018) 2018 RI Transportation Brokerage Contract Sept 2018 Amendment 2 (2/28/2019) 2018 RI Transportation Brokerage Contract Sept 2018 Amendment 3 (4/29/2019) 2018 RI Transportation Brokerage Contract Sept 2018 Amendment 4 (8/9/2019) 2018 RI Transportation Brokerage Contract Sept 2018 Amendment 5 (6/30/2020) 2018 RI Transportation Brokerage Contract Sept 2018 Amendment 5-Part 1 2018 RI Transportation Brokerage Contract Sept 2018 Amendment 5-Part 2 2018 RI Transportation Brokerage Contract Sept 2018 Amendment 5-Part 3 2018 RI Transportation Brokerage Contract Sept 2018 Amendment 5-Part 4 2018 RI Transportation Brokerage Contract Sept 2018 Amendment 6 (9/3/2021) 2018 RI Transportation Brokerage Contract Sept 2018 Standalone Amendment 7 (4/12/2022) 2018 RI Transportation Brokerage Contract Sept 2018 Full Contract Amendment 7 (4/12/2022) Dual Special Needs (D-SNP) State Medicaid Agency Contracts - 2024 2024 State Medicaid Agency D-SNP Agreements Blue Cross Blue Shield of Rhode Island 2024 State Medicaid Agency D-SNP Agreement RI – Blue Cross Blue Shield of Rhode Island (H4152-021) Commonwealth Care Alliance 2024 State Medicaid Agency D-SNP Agreement RI – Commonwealth Care Alliance (H0876-001) WellCare Health Plans of Rhode Island, Inc 2024 State Medicaid Agency D-SNP Agreement RI – WellCare (H4699-003, H4699-005) United Healthcare (Oxford Health Plans, Inc) 2024 State Medicaid Agency D-SNP Agreement RI – Oxford Health Plans (H3113-010) United Healthcare (United Healthcare of New England, Inc.) 2024 State Medicaid Agency D-SNP Agreement RI – United Healthcare of New England (H0764-001) 2024 State Medicaid Agency D-SNP Agreement RI – United Healthcare of New England (H2272-001) Dual Special Needs (D-SNP) State Medicaid Agency Contracts - 2023 2023 State Medicaid Agency D-SNP Agreements Blue Cross Blue Shield of Rhode Island 2023 State Medicaid Agency D-SNP Agreement RI – Blue Cross Blue Shield of Rhode Island (H4152-021) Commonwealth Care Alliance 2023 State Medicaid Agency D-SNP Agreement RI – Commonwealth Care Alliance (H0876-001) WellCare Health Plans of Rhode Island, Inc. 2023 State Medicaid Agency D-SNP Agreement RI – WellCare (H4699-003, H4699-005) United Healthcare (Oxford Health Plans, Inc) 2023 State Medicaid Agency D-SNP Agreement RI – Oxford Health Plans (H3113-010) United Healthcare (United Healthcare of New England, Inc.) 2023 State Medicaid Agency D-SNP Agreement RI – United Healthcare of New England (H0764-001) 2023 State Medicaid Agency D-SNP Agreement RI – United Healthcare of New England (H2272-001)