RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
Applications Update There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.
Contact Us Address: RI Executive Office of Health and Human Services, 3 West Road, Cranston, RI 02920 Phone: Questions about health coverage: HealthSource RI 1-855-840-4774 Questions about other benefits (including food or cash assistance): DHS Call Center 1-855-697-4347 EOHHS Main Phone Line: (401) 462-5274 Fax: (401) 462-3677 Core Leadership: Richard Charest, Secretary Ana Novais, Assistant Secretary Kristin Sousa, Deputy Secretary for Medicaid Benefits Lori Zelano, Director of Budget and Finance Daniel Connors, Chief of Staff Marti Rosenberg, Director of Policy Alignment James Rajotte, Director of Strategy and Innovation RI Medicaid Program: Medicaid Director, (401) 462-6369 For the following programs: Habilitation, Personal Choice, Shared Living, Nursing Home Transition Program, (401) 462-6393 Medical Assistance Review Team (MART), (401) 462-0362 Office of Medical Review (OMR), (401) 462-6308 Program Integrity, (401) 462-6503 Medicare Premium Payment (MPP)/SSI, (401) 462-2354 RIte Care, 1-855-697-4347 RIte Share, (401) 462-0311 Webmaster webmaster