RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Applications Update There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
Websites & Telephone Numbers Websites: Learn About Long-Term Services and Supports for Older Adults and People with Disabilities: Welcome | MyOptionsRI Rhode Island Executive Office of Health and Human Services (EOHHS) agencies: Rhode Island Department of Health (RIDOH) Rhode Island Department of Children, Youth and Families (DCYF) Rhode Island Department of Behavioral Health, Developmental Disabilities, and Hospitals (BHDDH) Rhode Island Department of Human Services (DHS) Veterans Affairs Office of Child Support Services Office of Healthy Aging Telephone Numbers: United Way 211: 2-1-1 Department of Health and Human Services: DHS Call Center: 1 (855) 697-4347 HealthSourceRI: 1 (855) 840-4774 The POINT: (401) 462-4444 Nursing Home Transition Program: (401) 462-6393