RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Applications Update There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
Medicaid Expansion ACA Healthcare Coverage Program DescriptionThis type of Medicaid coverage first became available in Rhode Island in 2014 as a result of the Affordable Care Act. Eligible individuals have the choice of enrolling in one of three health plans or into the RIte Share Premium Assistance Program. See below for health plan names and contact information. EligibilityTo qualify, an individual must be: A Rhode Island resident between the ages of 19 and 64, A citizen of the United States or a legally present non-citizen who has been in the US for five years or meets certain exemptions, Not pregnant, Not eligible for other Medicaid Programs or Medicare Part A or Part B; and Meet the income criteria: equal to or below 133 percent of the Federal Poverty Level (FPL). How to Apply Individuals can apply for the Medicaid Expansion coverage online, by phone, by mail or in person. Assistance with applying is available. See the Consumer section of this website for information on applying. If you need help applying, please call HealthSource RI at 1-855-840-4774 or the DHS Call Center at 1-855-697-4347. For More Information Health Plan choices are listed below: Neighborhood Health Plan of RI 1-800-459-6019 UnitedHealthcare Community Plan 1-800-587-5187 Tufts Health Plan 1-866-738-4116