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The Executive Office of, Health and Human Services , State of Rhode Island
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Agency Announcements

RIBridges Alert

Alert for Health and Human Services customers about a recent data breach. Click here for more info. 

Applications Update

There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.

Applying for Benefits

The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.

Fair Hearing - How to Request Without Web (Mail, Call, Visit)

While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. 

To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).

To request a fair hearing in person, please visit your nearest DHS office. 

To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.

For more information about the fair hearing process, please visit the Appeals Office page.

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Medicaid Managed Care Documents for Public Comment

The Rhode Island Executive Office of Health and Human Services (EOHHS) is seeking public comment on the most recent update for our Managed Care Quality Strategy. Please see the document below and email comments to ohhs.mcooversight@ohhs.ri.gov. The public comment period closed on August 27, 2022.

 

RI Managed Care Quality Strategy - DRAFT for Public Comment (07/27/2022)

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Executive Office of Health and Human Services
3 West Road
Cranston, RI 02920

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