RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Applications Update There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
HIV AIDS Providers All documents are in PDF format Policy Consumer Advisory Board Bylaws Early Intervention Services Policy 6/28/2019 RI EIS HIV Testing Risk Assessment Tool 6/21/2019 Pharmacy Hepatitis C Drugs Prior Authorization Guidelines: Medications for Treatment of Hep C, 9/25/17 ADAP Prior Authorization Request Form for Hep C Drugs, 2/2022 EOHHS Application for Preferred Provider Status for Providers who Treat Patients with Hepatitis C ADAP Formulary ADAP Formulary, 1/10/18 Early Refill Override Form for lost or stolen prescriptions Provider Reference Manual and Toolkit HIV TCM Provider Reference Manual HIV TCM Toolbox Documents Ryan White HIV Provision of Care Service Standards Universal Monitoring Standards Fiscal Monitoring Standards Program Monitoring Standards Part B WICY Cases RI Ryan White Guidance for Part B Contractors, Oct 2016 2019 HRSA ADR Data Report RI Integrated Prevention and Care Plan 2017-2021 RI Integrated Prevention and Care Plan, 2017-2021 Provider Survey EOHHS 2015 Consumer Survey EOHHS 2016 Focus Group Report Resources Consumer Advisory Board Application Rhode Island Service Standards Vigorous Pursuit of Enrollment, Policies & Procedures Vigorous Pursuit of Tax Credits, Policies & Procedures Vigorous Pursuit of Dental Coverage