ICI Ombudsman Rhode Island’s Executive Office of Health and Human Services (EOHHS) contracts with RIPIN to provide Ombudsman services for the Medicare-Medicaid eligible population in Rhode Island. The goal of the ICI Ombudsman is to ensure that members: understand their rights; get help accessing services; and get help resolving complaints. The ICI Ombudsman will work closely with and coordinate with the other agencies that are working with consumers who are eligible for and/or enrolled in the MMP. RIPIN Healthcare Advocate Phone: 1-855-747-3224 (toll free) Hours: Monday – Friday 8 a.m. to 5 p.m. Email: HealthcareAdvocate@ripin.org Website: http://ripin.org/healthcareadvocate