RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Applications Update There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
Data Governance Structure By providing carefully governed and permissioned access to de-identified data, we aim to empower state leaders, researchers, and community members with the information they need to better understand our interconnectedness. Executive Board Purpose: Ensure Ecosystem work aligns with state priorities; recommend large projects that represent 70% of Ecosystem resources; ensure Ecosystem sustainability and statewide support. Leadership: Co-chaired by EOHHS Secretary and Director of Rhode Island Department of Health Members: Directors or designees from each of the contributing Data Providers of the Ecosystem; Governor’s office; DoIT; EOHHS Policy; EOHHS Legal. Meeting operations: Quarterly meetings facilitated by Ecosystem Director Data Stewards Group Members: Committee composed of representatives from each Data Provider with program and data expertise. One designated representative (Data Steward) from each Data Provider has decision-making authority over the use of their Confidential Data to approve use cases and projects. Ecosystem Team Members: Ecosystem Director, Technical Director, Analytic and Technical Staff, Project Management Team System oversight: Integrate data from partner agencies, perform data cleaning and modeling, and ensure monthly updates to maintain the accuracy and reliability of the data. Daily operations: Staff manages user access, permissions, security, and project approvals to ensure the protection and proper use of the data in the Data Ecosystem.