RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Applications Update There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
Provider Representatives Find your Provider Type Ann Bennett - Tel.(571) 895-6866 - Ann.Bennett2@gainwelltechnologies.com Pharmacy Marlene Lamoureux- Tel.(571) 895-4938 - Marlene.Lamoureux@gainwelltechnologies.com Audiologist Eleanor Slater Hospital Home Health Hospice ICF-MR Meals on Wheels Nursing Homes Personal Care Aide/Assistant Severely Disabled Nursing Home Care Skilled Nursing Karen Murphy - Tel.(571) 348-5933 -Karen.Murphy3@gainwelltechnologies.com Adult Day Care BHDDH Care New England Hospitals Care New England Hospital Physician Groups Case Manager/Social Worker CEDARR Services Centers of Excellence Children's Services Community Mental Health Centers Dialysis DCYF Early Intervention Program Free Standing Ambulatory Surgical Center Free Standing Psychiatric Hospital Group Practice Group Homes Hippotherapy Lead Center Local Education Agency Licensed Therapist MH Rehab- Public MR - Rehab MR/DD Agency MR/DD Waiver Nurse Practitioner Other Therapies Out of State Hospitals PACE Physicians Physician Assistant Psychologist Recovery Navigation Program Shared Living Substance Abuse Rehab Waiver Group Homes Mary Jane Nardone - Tel.(571) 895-4941 - Mary-Jane.Nardone@gainwelltechnologies.com Electronic Data Interchange (EDI) Keri Thompson- Tel.(401)-400-7749 - keri.thompson@gainwelltechnologies.com Electronic Data Interchange (EDI) Andrea Rohrer- Tel.(469) 897-4389 - andrea.rohrer@gainwelltechnologies.com Ambulance Certified Nurse Anesthetist Chiropractor Community Health Workers Dental Services Doula Services Federally Qualified Health Center (FQHC) Independent Hospital Facilities and Physician Groups LMW Health Care Prime Healthcare Prospect Charter Care South County Hospital Independent Laboratories Indian Health Physical Therapy Public Health Dental Hygienists Podiatry Vision Fidelia Williams-Edward - Tel. (401) 648-3759 - fidelia.williams@gainwelltechnologies.com Assisted Living Durable Medical Equipment (DME) Emergency Behavioral Health Services aka BH Link Home Stabilization Independent Provider Lifespan Hospitals Lifespan Hospital Physician Groups Peer Recovery Services Personal Choice/Habilitation Case Management Rite Share Self-Directed Community Service