Long Term Care

Coverage Guidelines

Please note that coverage guidelines and procedures are subject to change. Refer to the monthly Provider Update for more information.

Claim Preparation Instructions

Error Status Codes

Explanation of Benefits (EOB) Codes

Appendix - Third Party Liability Carrier and Coverage Codes

  • Third Party Liability Carrier and Coverage Codes



     
  • For specific questions you may contact the Customer Service Help Desk at (401) 784-8100 for In-state and long distance callers, or 1-800-964-6211 for In-state toll callers and border communities.