RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
Applications Update There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Children Services Policy Early And Periodic Screening, Diagnosis And Treatment (EPSDT) Program Services Introduction The Early and Periodic Screening, Diagnostic and Treatment (EPSDT) benefit, under section 1905(a) of the Social Security Act, applies to all children and youth under 21 years old who are enrolled in Medicaid. The goal of EPSDT is to assure that individual children and adolescents get the health care they need, when they need it. The EPSDT benefit: includes all covered services and any other necessary health care, diagnostic services, treatment, and other measures to correct or ameliorate birth defects and physical and behavioral health conditions is more robust than the benefit for adults. It is designed to ensure that children and adolescents get timely care so that health problems are prevented or diagnosed and treated as early as possible allows for timely identification of problems that, if left undiagnosed or untreated, could create greater disabilities or diminish one’s likelihood of achieving future life goals supports treatment determinations that are made on a case-by-case basis taking into account the particular needs of the child or adolescent does not allow for ‘hard limits’ on services. This means services can be covered beyond any benefit limit and should be based solely on medical necessity The EPSDT benefit includes all services that are permitted under federal Medicaid regulations and deemed medically necessary by a provider. Beneficiaries can access EPSDT benefits through consultation with a health care provider. Prior Authorization is required for all EPSDT services that are not in the normal scope of covered services.