RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the web portal (RIBridges and/or the HealthyRhode Mobile App) is not available, fair hearings can only be requested by phone, in person, or by mail. To schedule a fair hearing by phone, please call 1-855-697-4347. To request a fair hearing by mail or in person, please visit or address the materials to your local DHS office. For more information about the fair hearing process, please visit the Appeals Office page.
Hospitals Inpatient FacilityOutpatient Facility Provider RepresentativeCare New England and Out of State Facilities: Karen Murphy Tel. (571) 348-5933email: karen.murphy3@gainwelltechnologies.com Provider RepresentativeIndependent Facilities: Andrea Rohrer Tel.(469) 897-4389email: andrea.rohrer@gainwelltechnologies.com Provider RepresentativeLifespan Facilities: Fidelia Williams-Edward Tel. (401)648-3759email: fidelia.williams@gainwelltechnologies.com Prior Authorization Prior Authorization is not required if Medicaid is the second payer. Inpatient Hospital stays are authorized by IPRO. Please contact IPRO at 1-800-357-8417. Out of State Hospital requests for inpatient or outpatient services require completion of a Prior Authorization request form and supporting clinical documentation. Non-urgent requests should be mailed to: Gainwell TechnologiesP. O. Box 2010Warwick, RI 02887-2010 Urgent only requests for both adults and children should be securely emailed to the following EOHHS staff:Heather Kinsey at heather.kinsey@ohhs.ri.govProviders are encouraged to securely email urgent requests if at all possible. Requests that cannot be securely emailed should be faxed to:Attn: Heather Kinsey at (401) 462-6336For questions, contact Heather Kinsey at (401) 462-1796 Reference Guide See the Institution for Mental Disease (IMD) Assessment Form pertaining to RI Medicaid Program Institutions for Mental Diseases 210-RICR-10-00-7 (4/8/2020). Updates Effective May 18, 2023, Equality in Abortion Coverage Act was signed into law by the State of Rhode Island. Effective with admission date July 1, 2010, Rhode Island Medicaid will be implementing All Patient Refined Diagnosis Related Groups (APR-DRGs) for pricing of inpatient claims. For additional information, please see: Frequently Asked Questions RI DRG Calculator July 1, 2024RI DRG Calculator July 1, 2023RI DRG Calculator July 1, 2022RI DRG Calculator July 1, 2021RI DRG Calculator July 1, 2020 RI DRG Calculator July 1, 2019 RI DRG Calculator July 1, 2018 RI DRG Calculator October 1, 2017 RI DRG Calculator July 1, 2016 RI DRG Calculator December 1, 2015RI DRG Calculator July 1, 2012 RI DRG Calculator July 1, 2011 RI RRG Calculator July 1, 2010 Effective October 1, 2009, Outpatient Hospital Facility claims with dates of service October 1, 2009 or greater will be subject to the new Ambulatory Payment Classification (APC) Fee Schedule. For more additional information, please see: DHS notification letter APC Fee Schedule 2024 Updated August 2024APC Fee Schedule 2023 Updated October 2023APC Fee Schedule 2022 APC Fee Schedule 2021APC Fee Schedule 2020 APC Fee Schedule 2019 APC Status Codes Updated October 2023Frequently Asked Questions Laboratory Procedure Codes April 2024Radiology Procedure Codes April 2024 CMS added six new APC status indicators to the list that will need to be incorporated into the current APC pricing logic. This new payment methodology requires a new “conditionally packaged” logic that checks the APC status indicator of the other HCPCS on the claim to see if any of the conditions are met. The below table will describe the CMS guidelines of this conditional packaging. An updated APC Status Code list can be found on the EOHHS website Fee Schedule page. APC Status Code APC STAUS DESCRIPTION PRICING (Logic) D Discontinued Codes Reimbursed at zero E1 Codes/services not covered under outpatient, statutorily excluded or not reasonable/necessary Reimbursed at zero E2 Codes/services for which pricing info and claims data is not available Reimbursed at zero J1 Hospital Part B services paid through a comprehensive APC Reimbursed at APC fee schedule for costliest J1 on the claim. Other HCPCS on the claim with APC action codes N, Q1, Q2, P, S, V, and lower cost J1, K and R are reimbursed at zero. J2 Hospital Part B services that may be paid through a comprehensive APC Reimbursed at APC fee schedule except when included on a claim with a paid J1 APC Status Indicator, in which case reimbursed at zero Q4 Conditionally Packaged Laboratory Tests Reimbursed at zero if claim also has a procedure code with an APC status indicator of J1, J2, S, V, Q1, Q2, or Q3. Otherwise reimbursed using lab or therapy fee schedules, as applicable. J Codes Requiring NDC J Code Conversion Table - Updated November 2024 Eleanor Slater Hospital Please visit the Department of Behavioral Health, Developmental Disabilities, and Hospitals (BHDDH) CMS Price Transparency Website for Eleanor Slater Hospital rate setting information. Government-Owned and -Operated Hospital Billing Manual