National Background Check Program System Update Occurring in May 2025
The National Background Check Program (NBCP) Portal will be upgraded to the new Civil Applicant Background (CAB) Portal in May 2025.
The NBCP Portal is used by providers whose employees or prospective employees are required under Rhode Island state law to complete fingerprint-based national background checks through the Rhode Island Office of the Attorney General (RIAG).
The old NBCP Portal link will be deactivated on May 10, 2025, at 3 a.m.
The new CAB Portal link, https://bcicab.riag.ri.gov/, will become available on May 12, 2025, starting at 9 a.m.
Portal Downtime for System Upgrade
To implement this upgrade, the current NBCP Portal will be unavailable starting on Saturday, May 10, 2025, at 3 a.m. The new CAB Portal will become available on Monday, May 12, 2025, starting at 9 a.m. Portal services will be unavailable during the transition period.
Providers Impacted by this Change
This upgrade applies to the following providers currently using the NBCP Portal:
- Adult Day
- Home Care
- Home Health
- Nursing Home
- Assisted Living
- Long Term Care Hospital
- Hospice
- Nursing Service Agency
- EOHHS Personal Choice Program
- EOHHS Shared Living
What is Changing?
This update will enhance security, improve performance, and streamline user experience. Providers will notice a redesigned login and home screen and new features for easier navigation and case tracking. The process for checking databases and requesting fingerprinting will not change.
Next Steps for Impacted Providers
All registered providers will receive an email from ohhs.programintegrity@ohhs.ri.gov. The email will contain a CAB Portal User Guide and additional details.
Questions?
For questions about this transition, please contact the Program Integrity Unit at the RI Executive Office of Health and Human Services at ohhs.programintegrity@ohhs.ri.gov.