RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Applications Update There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
Drug Manufacturers With OBRA 1990 Rebate Agreements To determine which manufacturers' products are covered by rebate agreements, providers must use the manufacturer portion of the product's National Drug Code (NDC) number. (Manufacturer names can change without notice and should not be used to determine coverage.) The manufacturer, or "labeler," portion of the NDC number is the first section of the NDC number. For example, if the NDC number on the drug package label is 2-55-1, the manufacturer labeler code would be 00002. (Note: Leading zeros have been added to make the NDC Labeler Code a 5-digit number.) The list of manufacturers that have a rebate agreement in place changes regularly. The link below takes you to the CMS website for the most current list of Medicaid drug manufacturers. https://www.medicaid.gov/medicaid/prescription-drugs/medicaid-drug-rebate-program/newreinstated-terminated-labeler-information/index.html