RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Applications Update There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
Strategic Plan And Priorities Our strategic plan serves as an eight-year framework that outlines the vision of the future state for health and human services in Rhode Island. Click here to read our strategic plan. PRIORITY 1: Focus on the Root Causes and the Socioeconomic and Environmental Determinants of Health That Ensure Individuals Can Achieve Their Full Potential. PRIORITY 2: Promote Continuums of Care That Can Deliver Efficient, Effective, and Equitable Services Across the Life Course. PRIORITY 3: Address Addiction, Improve the Behavioral Health System, and Combat Stigma, Bias, and Discrimination. PRIORITY 4: Develop and Support a Robust and Diverse Health and Human Services Workforce to Meet the Need of Every Rhode Islander. PRIORITY 5: Modernize, Integrate, and Transform Health Information Technology, Data Systems, and Overall Operations to Support Value-Based Systems of Care.