Doula Services

RIBridges Alert

Alert for Health and Human Services customers about a recent data breach. Click here for more info.

Applications Update

There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.

Applying for Benefits

The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.

Fair Hearing - How to Request Without Web (Mail, Call, Visit)

While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail.

To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).

To request a fair hearing in person, please visit your nearest DHS office.

To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.

For more information about the fair hearing process, please visit the Appeals Office page.

Doula Services

Provider Representative: Andrea Rohrer Tel. (469) 897-4389
Email: andrea.rohrer@gainwelltechnologies.com

Updates

Rhode Island Medicaid is ready to begin accepting applications from Doula Providers. The application can be accessed on the RI Medicaid Healthcare Portal. Providers will need to have the following to complete the application:

* National Provider Identifier (NPI) and the doula taxonomy, 374J00000X associated to their NPI.

* Certificate from RI Certification Board (RICB).

* W-9

For guidance on the enrollment process please visit the Provider Training and Education page on the EOHHS website. The Doula information is in the Provider Specific Training section.