RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Applications Update There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
RI Medicaid Program HIPAA 5010 January 1, 2012 was the compliance date for the 5010 transactions. This final rule mandates adoption of newer versions of the original HIPAA standard transactions. Rhode Island is now compliant with CMS requirements for the 5010 & NCPDP D.O standards. As of February 18th, 2012, we no longer accept 4010 transactions. At this time, we are only accepting the 5010 format for the following transaction sets: 837P, I and D – Professional, Institutional and Dental 270 and 271 – Eligibility Inquiry and Response 277U – Unsolicited – Health care claim status 835 – Health care payment and remittance advice NCPDP D.O. – POS Retail Pharmacy Drug and Professional Services If you are a Provider Electronic Solutions software user (PES) you should be using the most current version. The newest version can be found on the Provider Electronic Solutions web page. If you need any assistance upgrading to the current version, please contact our EDI Coordinator Mary Jane Nardone at 401-784-8014 or mary-jane.nardone@gainwelltechnologies.com. RI Medicaid HIPAA Companion Guide The RI Medicaid Companion Guide includes the technical specifications for the: 837 version 5010 for institutional, professional and dental electronic claims 999 functional acknowledgement 277 unsolicited claim response 835 electronic remittance 270/271 Eligibility Request/Response These specifications are to be used in conjunction with the National Electronic Data Interchange Transaction Set Implementation Guides to provide supplemental information specific to RI Medicaid as permitted within the structures of the HIPAA transaction sets. Information pertaining to the Gainwell Technologies translator, interface specifications, the Trading Partner Agreement, Provider Services contacts, and HIPAA resources are also contained in this document. HIPAA RI Companion Guide 5010 Standard Companion Web Interface NCPDP D.0 Payor Sheet Frequently Asked Questions RI 276 277 Real Time Guide RI 270/271 Batch and Real Time Guide Other Resources The Centers for Medicare & Medicaid Services (CMS) CMS Educational Resources WEDI Information For additional information visit RI Health Insurance Portability & Accountability Act (HIPAA)