RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
Applications Update There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Community Mental Health Centers Provider Representative: Karen Murphy Tel. (571) 348-5933 email: Karen.Murphy3@gainwelltechnologies.com Reference Guide Updates A Rhode Island Health Home utilizes an interdisciplinary team approach to address recipients' physical and behavioral health needs through the provision of comprehensive care management; care coordination and health promotion; comprehensive transitional care, including appropriate follow-up from inpatient to other settings; patient and family support; and referral to community and social services if relevant. Rhode Island Health Home reimburses at $442.21 for the monthly case rate using procedure code: H0046 U8. New Program: The Behavioral Health Acute Stabilization Unit program was implemented July 1, 2009.