Official State of Rhode Island website

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The Executive Office of, Health and Human Services , State of Rhode Island

Pharmacy

Provider Representative:  Ann Bennett  Tel.(571) 895-6866
email   Ann.Bennett2@gainwelltechnologies.com


Please Note: Consumers with questions regarding prescriptions please contact your case manager.

Program Information

Reference Guide

News

CMS Cell and Gene Therapy (CGT) Access Model

RI EOHHS policy for both Fee for Service (FFS) and Managed Care beneficiaries effective January 2026.  Prior Authorization (PA) requests will be administered by the beneficiary's plan.  Please verify eligibility and submit the PA to the appropriate plan.

Updates to our Third-Party Liability (TPL) Claims Processing System

In full compliance with new federal requirements, EOHHS is updating its system rules. Moving forward, claims will be automatically denied when another insurance carrier (excluding Medicare) has previously refused payment solely on the basis that prior authorization was not obtained under that carrier's specific rules.
Pharmacy claims for FFS Medicaid submitted with the Other Coverage Code (OCC)03 and receiving the following NCPDP reject codes from the primary must submit those reject codes to Medicaid:
Code 75: Prior Authorization Required
Code 3W: Prior Authorization in Process
Code 3Y: Prior Authorization Denied

Effective April 1, 2026
Please see updated payer sheet below.

Frequently Asked Questions (FAQ's)