RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Applications Update There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
Pediatric Physician Rates In accordance with Article 12 of the SFY2023 Budget, EOHHS implemented a minimum fee schedule for pediatric primary care, aligning rates with Medicare. Each year, on July 1, EOHHS updates the Medicaid fee-for-service (FFS) schedule based on the most recent geographically adjusted Medicare professional fee schedule. For services not covered by Medicare, EOHHS calculates an equivalent rate using the relevant RVU and geographic practice cost adjustment factors. Typically, CMS updates professional service rates in January but may issue revisions throughout the year. If CMS revises rates before the start of the state fiscal year, EOHHS will use those revisions for the July 1 Medicaid FFS fee schedule update. However, no mid-year adjustments will be made if CMS issues revisions after July 1. For the latest rates, please refer to the Medicaid FFS interactive fee schedule: Medicaid FFS Fee Schedule.