RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Applications Update There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
Medicaid Information for Dental Professionals Apply to Enroll in Medicaid As a dental professional in Rhode Island, you can easily apply to enroll in Medicaid online at riproviderportal.org. The requested documentation is very similar to what private insurance companies require. The online application process is easy to use and there is an automated assistant, as well as a user guide, to help you each step along the way. If you need additional help with the application process, you may call the Help Desk at (401) 784-8100 or email rienrollment@gainwelltechnologies.com. Why Enroll in Medicaid? About 1/3 of Rhode Islanders have oral health insurance through Medicaid. That’s more than 300,000 people, including: 7,000 in Bristol County 38,000 in Kent County 240,000 in Providence County 21,000 in Washington County 15,000 in Newport County By addressing the oral health needs of adults and families from marginalized and disadvantaged communities, you can help improve health equity in Rhode Island. According to national data, improved access to dental care may even help lower rates of preventable emergency department visits and opioid misuse in the Ocean State. RI Medicaid dental reimbursement rates are higher than ever. Medicaid reimbursement rates for many oral health services have increased by more than 100%. To view some examples of current rates, visit bit.ly/RI-Medicaid-Dental-Rates. PLUS: 6 RI Medicaid Myths Debunked for Dental Professionals Resources for New and Existing Medicaid Providers A wealth of training and resources are available to educate professionals and their staff about which services are covered by Medicaid and how to bill for them. Helpful resources are listed below: Provider Training and Education Web Page Dental Manual - Revision September 2024 In Plan Oral Health Benefits Medicaid Claims Payment Schedule New Dental Rates Medicaid Dental Practice Management and Quality Improvement: Watch the Information Session Recordings Medicaid Point of Contact for Dental Professionals: Andrea Rohrer (469) 897-4389 andrea.rohrer@gainwelltechnologies.com Virtual Medicaid Townhalls The current oral health system is experiencing significant hurdles; therefore, it is time to look towards innovative care models to address the growing gaps in care. That’s why EOHHS and the RI Dental Association held Virtual Medicaid Town Halls to share information about new resources available to dental professionals. Watch our three-part series and learn about new resources for dental professionals and projects intended to reach adults disproportionately impacted by limited access to oral care. A summary of speakers and topics discussed during each session can be found here. Click here to watch Part 1. Click here to watch Part 2. Click here to watch Part 3. All resources and initiatives shared during the Medicaid Townhalls are also shared in the EOHHS Oral Health Transformation Portfolio including Workforce Development, Utilizing Public Health Dental Hygienists (PHDHs) and Community Health Workers (CHWs), Frequently Asked Questions About Medicaid, Strategies for Practice Performance, and more. EOHHS Oral Health Transformation Overview also provides a comprehensive and strategic overview to of RI's efforts to address disparities in oral health within the state. Other Helpful Organizations and Websites: RI Department of Health Dentistry Licensing RI Dental Association RI Dental Hygienists’ Association
Other Helpful Organizations and Websites: RI Department of Health Dentistry Licensing RI Dental Association RI Dental Hygienists’ Association