Home And Community Based Services

Medical Coverage Guidelines

Please note that coverage guidelines and procedures are subject to change. Refer to the monthly Provider Update for more information.

Home and Community Based Services Provider Reference Manual  

Home Care Services Rates (effective 7/1/2019)  

Claim Preparation Instructions

Waiver Form Filing Instructions 
Waiver Services - Waiver/Rehab Claim Form 

CMS 1500 Form Filing Instructions 
Waiver Services - CMS 1500 Claim Form 

Error Status Codes

ESC Code List (English) 

Explanation of Benefits (EOB) Codes

EOB Codes and Messages List (English) 
EOB Codes and Messages List (Spanish)

Appendix - Third Party Liability Carrier and Coverage Codes

Third Party Liability (TPL) Carrier Codes 
Third Party Liability (TPL) Coverage Codes

For specific questions you may contact the Customer Service Help Desk at (401) 784-8100 for In-state and long distance callers, or 1-800-964-6211 for In-state toll callers and border communities.