RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Applications Update There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
Medicaid Provider Manual The Rhode Island Medicaid Program structures benefits available to Medicaid clients in a manner that promotes access to medically necessary and cost-effective care. The General Guidelines manual contains basic information for all providers on enrollment, EDI enrollment, and claims processing. Click below to view the manual: RI Medicaid General Guidelines Manual - for all Providers To view provider information specific to your provider program or service type, select the appropriate manual from the alphabetical listing below. Ambulance BH Link Chiropractor Clinical Laboratory Community Health Workers Services Conflict Free Case Management Dental Doula Services Durable Medical Equipment Early Intervention Federally Qualified Health Center (FQHC) HIV AIDS Home and Community Based Services Home Health Home Stabilization Hospice Hospital Interpreter Services Local Education Agency Long Term Care Peer Recovery Support Services Pharmacy Physician Public Health Dental Hygienist Podiatry Recovery Navigation Program Rehabilitative Service Vision