RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
Applications Update There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Centering Diversity, Equity, Inclusion, and Justice (DEIJ) in integrated data All work that relies on Ecosystem services and data must prioritize DEIJ, with a clear and explicit focus on diversity, equity, justice, and inclusion. This means that we aim to address systemic inequalities and injustices in a direct, straightforward, and unambiguous manner, without any room for misinterpretation. To center our efforts in DEIJ, we seek to understand the ways in which institutional, societal, and interpersonal factors have negatively impacted historically marginalized communities, and how we can work to address these issues in a way that promotes equity and inclusion. To ensure that our work is informed by a DEIJ lens, we prioritize the following: We explicitly seek to understand how systemic oppression, marginalization, and other forms of inequality have influenced the outcome(s) of our research. We involve a diverse and representative group of stakeholders in all stages of study planning and execution, including analytic questions, data use, interpretation, and impact, to ensure that our work reflects a broad range of perspectives and experiences. We explicitly seek to support and empower populations who have historically been marginalized or excluded, and work to address the root causes of inequality in a way that promotes equity and inclusion. We report and analyze our results by relevant demographics (such as age, gender, SOGI, and location), and make every effort to fill in any gaps in our data to ensure that our work reflects the diversity of human experience. We acknowledge and seek to address the historical and ongoing harm caused by systemic oppression, including the role of state and non-state actors in perpetuating these harms. Our responses to these issues include efforts to understand the historical and current role of oppression in our research, use data to quantify or understand inequitable outcomes and experiences, engage diverse and representative communities in study development, and address historical and ongoing harm through our data insights. For a reference framework, please refer to resources including the Center for Urban Education's Equity Scorecard and the Leading for Equity Framework by National Equity Project