RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Applications Update There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
Comprehensive Accountable Entities Our vision, as expressed in the Reinventing Medicaid report is for "a reinvented Medicaid in which our Medicaid Managed Care Organizations (MCOs) contract with Accountable Entities (AEs), integrated provider organizations that will be responsible for the total cost of care and healthcare quality and outcomes of an attributed population." At the core of accomplishing this vision is the development of new forms or organization, care integration, payment and accountability. EOHHS intends that EOHHS-Certified Accountable Entities be this new type of entity, providing the central platform for transforming the structure of the delivery system as envisioned in the Final Report of the Reinventing Medicaid Working Group that was convened by Governor Raimondo in March of 2015. Accountable Entities certified by EOHHS in 2023 Blackstone Valley Community Health Care Contact: Raymond Lavoie, Executive Director rlavoie@bvchc.org Coastal Medical Contact: Yajaira Almonte, Clinical Quality Manager 401-421-4000 yalmonte1@lifespan.org Integrated Healthcare Partners Contact: Krista Nelson, Project Coordinator 401-437-4738 knelson@ihpaco.org Integra Community Care Network Contact: Liz Adler, Director of Government Programs 401-921-5599 esadler@carene.org Providence Community Health Centers Contact: Raymond Parris, Senior Director of Government Programs 401-444-0400 rparris@providencechc.org Prospect Health Services Rhode Island Contact: Garry Bliss, Medicaid AE Program Director Garry.Bliss@Prospectmedical.com Thundermist Health Center Contact: Chris McManus, AE Program Director (401) 767-4100 ext. 4229 ChristopherM@ThundermistHealth.org