RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Applications Update There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
LTSS APM It has been EOHHS’ long-standing objective to encourage and enable LTSS eligible and aging populations to live successfully in their communities. The HSTP program provides EOHHS with an opportunity to implement an APM model focused specifically on home and community-based services needed to prevent the Medicaid-eligible population from needing institutional LTSS. This requires a “Specialized” approach that acknowledges the unique challenges to implementing APMs for LTSS providers. LTSS APM Program Requirements LTSS APM Program Requirements_Final_121521 PDF file, less than 1mbmegabytes LTSS APM Implementation Manual LTSS APM Implementation Manual_v1.3.pdf PDF file, less than 1mbmegabytes Initial Stakeholder Process - 2017: There were a series of stakeholder meetings held in the Spring and Summer of 2017 that informed the current approach to the LTSS APM. Workgroup Discussion Questions and Descriptions PDF file, less than 1mbmegabytes Specialized AE Certification Standards, 5/27/17 DRAFT PDF file, less than 1mbmegabytes For More Information Please contact Debbie Morales at Deborah.Morales@ohhs.ri.gov