RIBridges Alert Alert for Health and Human Services customers about a recent data breach. Click here for more info.
Applications Update There is an important update regarding application reviews. For more information, visit https://dhs.ri.gov/programs-and-services.
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
Accountable Entities Overview The RI Executive Office of Health and Human Services (EOHHS), through its contracted Medicaid Managed Care Organizations (MCOs), is in the process of designing and implementing an Accountable Entity (AE) Program for the RI Medicaid Program. The AE Program will provide the framework for transforming the structure of RI Medicaid’s delivery and payment system as envisioned by the Reinventing Medicaid Workgroup that was convened by Governor Raimondo in March 2015. An Accountable Entity (AE) is Medicaid’s version of an Accountable Care Organization (ACO) in which a provider organization is accountable for quality health care, outcomes and the total cost of care of its population. Resource Documents Certified Accountable Entities Comprehensive AEs Specialized AEs Stakeholder Engagement Public Meetings Public Comments Updates for Community Partners Rhode Island Prioritizes Social Determinants of Health with Statewide Rollout (May 2021) For More Information For additional information about the Accountable Entities program, please contact Charles Estabrook at Charles.Estabrook@ohhs.ri.gov.